Terms of Service

By using the services provided by SMMBALA.COM, you agree to these terms. By registering or using our services, you agree that you have read and fully understood the following terms of service. SMMBALA.COM shall not be liable for any losses incurred by users who have not read the following terms of service.

It is strictly prohibited to use the services we sell for any illegal purposes. If we discover that a user has purchased services from our website for illegal purposes, we will fully cooperate with the relevant authorities to crack down on such activities!

All our services are based on developments made on relevant social media platforms. We have no control over what may happen on these platforms in the future. The estimated start times, speeds, and drop rates provided for services are approximate figures and do not guarantee accurate data at the time of your order.

Delivery Policy

We do not guarantee the delivery time of any service, as it depends on the current order volume for that service and the update status of the relevant social media platform you have purchased. We only provide an estimated best time, which is merely an estimate. We cannot start immediately for you. Please do not purchase any urgent orders.

We do not accept cancellation requests within the service description timeframe and cannot immediately cancel your order. Please consider your needs carefully before placing an order.

We do not accept refund requests for orders with incorrect links. The system is automated, and orders will be completed and delivered. Please carefully verify your links and requirements before purchasing.

Please do not purchase multiple identical services for a single link. In such cases, we cannot provide the correct number of followers/likes. We will not refund these orders. For example, if you purchase 100 followers A and 100 followers B for one link, we cannot guarantee you will receive 200 followers, and we will not be held responsible for this.

If you enter the wrong link or username, your order may not be eligible for a refund. This is determined by each service's identification system and processing method. Our system is not intelligent enough to identify the link you truly intend to add, so please ensure the content of each order before placing it.

Service Policy

The services on this website are solely for promoting your INSTAGRAM/TWITTER/FACEBOOK and other social media accounts and enhancing your ‘appearance.’ We do not guarantee that your new followers will interact with you; we only guarantee the number of followers you purchase.

We do not guarantee that 100% of accounts will have profiles, complete information, and avatars, although we strive to make all accounts as realistic as possible.

All services require that you make all relevant links public before placing an order. Do not restrict comments, restrict countries, or set accounts to private.

All our services use a quantity-based counting method by default. Please do not purchase the same service from others simultaneously, as this may cause quantity conflicts. We will not be responsible for or refund such issues.

We are not responsible for any account suspensions or content deletions on Instagram, Twitter, Facebook, YouTube, or other social media platforms. If you have concerns, please do not purchase.

Services of the same type may differ. They operate on different servers, may have different operational methods, and may use different account types. They are distinct services with varying prices.

If the relevant links in your order are incorrectly filled out but still valid, we will not be able to cancel the order or issue a refund. Please check before placing your order.  

After-sales policy

If there is no after-sales service, it means that no refills will be provided. Some services that are prone to loss may lose some or all of their followers during the process of adding followers, 1 second after adding followers, 1 minute after adding followers, or 1 day after adding followers. In this case, no refills will be provided. If there is after-sales service, it means that refills can be provided during the after-sales period. The refill time depends on the current number of orders for the service, the risk control level of the corresponding platform, etc. You need to request a refill within the refill period.

The default refill scope of the service is the scope corresponding to the order (starting number - completed number). Refills will not be provided for less than the starting number or more than the completed number. We do not accept various excuses, such as ‘some of my followers were diverted, so the followers provided by the service have dropped.’ The default refill range for the service is the range corresponding to the order (starting number - completed number). Refills will not be provided for numbers less than the starting number or greater than the completed number. We do not accept excuses such as ‘some of the followers were brought in by me, so it's the service's followers that dropped.’ Unless otherwise specified, the service will be refilled based on the order range.

After-sales is only responsible for the order link and does not accept new links after the link has been modified. Do not try to swap usernames with other accounts to cheat for refills.

Refund Policy

No refunds are provided. Please carefully consider your needs before recharging and recharge as needed.

Privacy Policy

We take your privacy seriously and will take all measures to protect your information.

We only use this information on a ‘need-to-know’ basis, and the information we receive is only used to fill your order. We will not sell or redistribute your information to anyone.